Patient Information
A quick guide to being a Night Owl patient — from your first visit through long-term follow-up.
01 · New Patients
New-patient consultations are 45 minutes and take place by secure video. Before your visit we’ll send a brief health history and sleep diary so we can spend our time listening, not gathering forms. You’ll leave with a clear plan — whether that’s home testing, treatment, or coordinated referral.
02 · Insurance & Billing
We accept most commercial insurance plans in Maryland, along with Medicare. We’ll verify your benefits before your first visit and give you a clear estimate of any out-of-pocket costs. Self-pay rates are available for uninsured patients.
03 · Home Testing
When testing is appropriate, we ship an FDA-cleared home sleep apnea test to your address with a step-by-step guide. You wear it for one to three nights in your own bed, drop it back in the mail, and we review results with you at your next visit.
04 · Prescriptions & Refills
Prescriptions and equipment orders go directly to your Frederick-area pharmacy or DME supplier. Refills can be requested through the patient portal, and we respond within one business day.
05 · Between Visits
Secure messaging is included with every treatment plan, so you can reach your care team with questions about your device, medications, or sleep patterns — usually with same-day response.
06 · Care Coordination
With your permission, we send visit notes and treatment updates to your primary care physician and any specialists involved in your care. Good sleep medicine rarely happens in isolation.
07 · Emergencies
Night Owl is not an emergency service. If you’re experiencing chest pain, difficulty breathing, or a mental health crisis, please call 911 or go to your nearest emergency department. For urgent but non-emergent concerns, message your care team.
08 · Forms & Records
Records requests can be submitted through the patient portal or by contacting our office. We typically fulfill requests within five business days.
Our front-desk team responds within one business day.
